This privacy statement was last updated on 21/02/2025 and applies to citizens and legal permanent residents of Brazil.
In this privacy statement, we explain what we do with the data we obtain about you via https://tuscanexperiences.com. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:
- we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
- we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
- we first request your explicit consent to process your personal data in cases requiring your consent;
- we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
- we respect your right to access your personal data or have it corrected or deleted, at your request.
If you have any questions, or want to know exactly what data we keep of you, please contact us.
1. What if you don't provide us with your personal information?
If you don't provide us with your personal information, we may not be able to provide you with the information, products or assistance that you are seeking.
2. Sharing with other parties
We only share or disclose this data to operators for the following purposes:
Operators
Name: Stripe
Country: United States (USA)
Purpose: To process payments and complete transactions
Name: PayPal
Country: United States (USA)
Purpose: To process payments and complete transactions
3. Cookies
Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.
4. Disclosure practices
We disclose personal information if we are required by law or by a court order, in response to a law enforcement agency, to the extent permitted under other provisions of law, to provide information, or for an investigation on a matter related to public safety.
If our website or organisation is taken over, sold, or involved in a merger or acquisition, your details may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
We have concluded a data processing agreement with Google.
Google may not use the data for any other Google services.
The inclusion of full IP addresses is blocked by us.
5. Security
We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.
6. Third-party websites
This privacy statement does not apply to third-party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.
7. Amendments to this privacy statement
We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.
8. Accessing and modifying your data
If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. Your rights with respect to personal data:
- confirmation of the existence of processing;
- access to data;
- correction of incomplete, inaccurate, or outdated data;
- anonymization, blocking, or deletion of unnecessary, excessive, or processed data in disagreement with the provisions of the General Law for the Protection of Personal Data (LGPD);
- portability of data to another service or product provider, upon express request, in accordance with the regulations of the national authority, observing commercial and industrial secrets;
- deletion of personal data processed with the consent of the holder, except in the cases provided for in art. 16 of the General Law for the Protection of Personal Data (LGPD);
- information on public and private entities with which the controller shared data;
- information on the possibility of not providing consent and on the consequences of denial.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Privacy Statement.
Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.
9. Submitting a complaint
If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the National Data Protection Authority (ANPD):
Autoridade Nacional de Proteção de Dados
Esplanada dos Ministérios,
Bloco C,
2º andar,
CEP 70297-400 - Brasília – DF.
Website
10. Children
Our website is not designed to attract children and it is not our intent to collect personal data from children under the age of consent in their country of residence. We therefore request that children under the age of consent do not submit any personal data to us.
11. Contact details
Tuscan Experiences by Federica Zammarchi
Case Sparse Querciole Primo, 8
53023 Castiglione d’Orcia (SI) - Italy
Italy
Website: https://tuscanexperiences.com
Email: privacy@ex.comtuscanexperiences.com
Phone number: 3792349338
12. Data Requests
For the most frequently submitted requests, we also offer you the possibility to use our data request form
Annex
WooCommerce
This sample language includes the basic elements on personal data collection, storage, sharing, and who is authorized to access such data. Depending on the enabled settings and additional plugins used, the specific information shared by our store may vary. We recommend consulting a lawyer when deciding which information to disclose in your privacy policy.
Data Collection During Checkout
When you proceed to checkout on our store, we collect information about you.
What We Collect and Store
While you visit our site, we track:
• The products you’ve viewed: we will use this information, for example, to show you recently viewed products.
• Location, IP address, and browser type: we will use this information for estimating taxes and shipping.
• Shipping address: we ask for this to, for example, estimate shipping before you place an order and to ship your purchased items!
We also use cookies to track the contents of your cart while you navigate our site.
Note: For more details on the cookie policy, you will be directed to the section.
When you make a purchase with us, we invite you to provide information such as your name, billing address, shipping address, email address, phone number, credit card/payment details, and optional account information such as username and password. We will use this information for purposes such as:
• Sending you account and order information
• Responding to your requests, including complaints and refunds
• Processing payments and preventing fraud
• Setting up your account for our store
• Complying with legal obligations, such as calculating taxes
• Enhancing our store offerings
• Sending marketing messages, if you opt to receive them
If you create an account, we will store your name, address, email, and phone number: this data will then be used to populate the checkout for your future orders.
Generally, we retain your information for as long as we need it for the purposes for which we collected and used the data, and as long as we are legally required to keep it. For example, we store order information for XXX years for tax and accounting purposes. This includes your name, email address, and billing and shipping addresses.
We also store comments and reviews if you choose to leave them.
Team Members Who Have Access
Our team members have access to the information you provide. For example, both administrators and shop managers can access:
• Order information such as the purchased item, purchase date, and shipping location
• Customer information such as your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds, and support you.
What We Share with Others
In this section, you should list who you share data with and for what purpose. This could include, but is not limited to, analytics, marketing, payment gateways, shipping providers, and third-party integrations.
We share information with third parties who help us provide store services and fulfill orders; for example:
Payments
In this secondary section, you should list the third-party payment processors you use for payments on your store, as they may handle customer data. We’ve included PayPal as an example, but you can remove it if you don’t use PayPal.
We accept payments via PayPal. During payment processing, some data is transferred to PayPal, including the information necessary to process or support the payment, such as the total purchase and billing details.
For more details, consult privacy policy di PayPal .
